A. You can find or write reviews for Brainstorm ID Supply at the following sites: Google Checkout Reviews and ResellerRatings.com.

A. We currently accept Visa, MasterCard, Discover and American Express credit cards. We also accept PayPal (with a confirmed address only), Google Checkout, and USPS Money Orders. If your order is over $125 (not including S&H), you may pay using Western Union or bank Wire Transfer. All payment methods can be selected during checkout.

A. Yes. Payments must include a confirmed address. To pay using PayPal simply place your order from our web site and select PayPal as your payment type. Once on PayPal's web site verify that the address you have selected is confirmed. If it is not you can find information on how to confirm your address at PayPal's web site by clicking here.

A. You will receive automatic email updates when your order status changes. If you have created an account you can login to your account by clicking the My Account link at the top of the page. If you did not create an account or require additional assitance, please feel free to contact us.

A. If you received an error after placing your order but your card was charged, your charge was automatically voided. Voiding occurs automatically by our billing system if the address on the credit card used does not match the address you used when ordering, OR the security code you entered was not valid. Because the transaction went through, and then was voided it will take 3-7 days for the charge to come off of your statement. To avoid this happening in the future you can add an alternate address to your credit card by calling the customer service number on the back of your card. This usually takes only a few minutes and will allow you to use this secondary address without a problem.

A. Brainstorm Enterprises is the name of our parent company and is the name that will appear on your credit card statement.

A. Yes. If you require bulk pricing, contact us and we will give you a quote right away.

A. We do not have a minimum order and our single item pricing is very competitive, so we do not offer samples at this time.

A. Yes. The only exception to this would be items that specifically state that they are not stocked.

A. Most orders ship same day, but also note that we can not ship on the following days due to certain US Holiday's (for 2010):

• Monday, September 6, 2010 - Labor Day
• Monday, October 11, 2010 - Columbus Day
• Thursday, November 11, 2010 - Veterans Day
• Thursday, November 25, 2010 - Thanksgiving Day
• Saturday, December 25, 2010 - Christmas Day
• Saturday, January 1, 2011 - New Year's Day

A. Yes, but to do so you must add the shipping address to your credit card by calling the issuing bank. You can find their telephone number located on the back of your card. You can normally add the address either temporarily or permanently. They should be able to do it for you in about 5-10 minutes time. You will want to ask them how long it will take for this address to work on the card. Once they have added your alternate address to the card, place your order using this new address.

A. Most packages are shipped via the USPS. Orders shipping to the USA are shipped Priority or Express, depending on your choice during checkout. Orders leaving the USA are shipped either Global Priority or Express. Certain items are shipped using UPS due to their size or weight.

A. It depends, we ship internationally to many countries in the EU, as well as Canada and Mexico. You can place your order directly on our web site, including receiving shipping estimates.

A. All orders ship within 1 business day from the time payment is paid. Orders placed before 2:00pm EST usually ship same day. Shipping via Priority to the USA takes 2-3 days, Express takes 1-2 days. Elsewhere Global Priority takes about 4-7 days, Express takes 3-6 days.

A. Enter your coupon code on the Shopping Cart page.