If you already have your ID card as a JPG or PNG image you can use our ID Card Printing Tool to generate a PDF with your ID cards placed in the correct spots for printing. It's easy to use, includes printing instructions, and runs entirely on your computer in your web browser for maximum security.
Set Paper Size to "A4" (not borderless) and Set Print Media to "CD/DVD"
Set Paper Size to "Disc Tray G" and Set Print Media to "Other Papers/Printable Disc"
Set Paper Size to "Disc Tray J/K/M" and Set Print Media to "Other Papers/Printable Disc". When using most Canon J/K/M printers, you should not have the tray in the printer when you press print for the first time. Instead, keep the door for the tray closed and print from your computer (selecting the correct print settings), the printer will then make noise for a few moments, eventually it will stop and it will tell you on the screen to open the tray slot door and insert the tray, then press a button on the printer to continue printing.
If you do not have the Paper Size/Print Media settings mentioned you are probably connected to your printer via WiFi. You must instead connect directly to the printer via USB for the necessary options to be available. If on a Mac go to System Preferences to confirm the printer is not set up using AirPrint.
Support Code 1001 means the printer is unable to find the tray. The first thing to check is if there are 2 metal squares on the tray. If one or both of the squares is missing, this is your problem. As a temporary fix you can put aluminum foil where the square was. To avoid damage to your printer we do recommend a more permanent fix or replacement of the tray.
If both squares are intact, you may need to try pushing the tray further in before printing. To do this, push the tray in as far as it will go without and force. When the tray stops push with a small amount of force to push the tray another 1/2" inch (1 cm). This will place the tray under the rollers that move the tray and should make it easier for the printer to pull the tray in.
The most common reason for this problem is that plain PVC cards are being used instead of Inkjet PVC Cards.
Some higher-end printers (such as the Epson SureColor P600) use "Matte Black" ink - this ink will not dry properly even on inkjet PVC cards. When you print there should be a setting to change to use "Photo Black" instead.
If you want to set up a template in other programs you can use these PDF's as a guide.